Nội dung khóa học

    1. V1. How to build rapport quickly with patients

    2. EXERCISE: Fill in the blanks [1]

    3. V2. Greeting patients

    4. EXERCISE: Fill the the blanks [2]

    5. V3. Small talk before big talk

    6. W1 - Stock phrases

    7. EXERCISE: Fill in the blanks [3]

    8. TIPS

    1. V4. Patient-centered approach

    2. V5. The need of agenda setting

    3. V6. How to set agenda the right way?

    4. EXERCISE

    5. W2 - Stock phrases

    6. FURTHER QUESTION

    7. TIPS: What to say when...

    1. V7. Types of questions: Open- vs Closed-ended questions

    2. EXERCISE [1]

    3. V8. History of present illness

    4. EXERCISE [2]

    5. EXERCISE [3]

    6. V9. Syntax for describing symptoms

    7. EXERCISE [4]

    8. W3-6. Stock phrases

    9. Cough checklist

    10. Vomit checklist

    1. V10. Medical lay terms

    2. EXERCISE [1]

    3. V11. Ideas, Concerns, Expectations (ICE)

    4. EXERCISE [2]

    5. V12. How to respond to patients' emotion

    6. EXERCISE [3]

    7. W3-6. Stock phrases

    8. Some more PEARLS phrases

    9. Using proper tenses when speaking

    10. Quiz: Do you know how to use tenses properly?

    1. V13. How to turn an interrogation into an interview

    2. V14. Signposting

    3. EXERCISE

    4. W3-6. Stock phrases

    1. V15. Past medical history

    2. EXERCISE [1]

    3. EXERCISE [2]

    4. V16. Significant PMH in different specialties

    5. EXERCISE [3]

    6. W3-6. Stock phrases

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